Shipping

Online Orders

All orders are processed in the order that they are received and will ship within 2 days of receipt of the order.

If you need your order to be expedited please see below for shipping charges.

Phone Orders

You may place an order over the phone from 7:30 am -4:00 pm Pacific Time Monday through Friday. A customer service representative will assist you in placing your order.

To place an order by phone, dial 818-709-0100. Ext 100. Please be prepared to order when you call; although our Customer Service representatives are happy to answer any question you have about our products, we are unable to advise you exactly which items you should order.

Mail or Fax Your Order

We want you to get your order as quickly as possible, and therefore we strongly encourage all of our customers to place orders online or via telephone. If you have a circumstance that prevents you from doing this, and you need to mail or fax your order, please follow the instructions below.

The following information is required for mail orders:

  • The exact name of the products or titles you wish to purchase.
  • The price of each product
  • Shipping and handling charges
  • Your name and shipping address
  • Money Order

Payment may be made by money order, or by credit card (Visa, MasterCard, Discover, American Express.)

If your payment is by credit card, please include the following information:

  • Name on the credit card
  • Billing address for the credit card
  • Credit card number
  • Expiration date for credit card
  •  You must write your D.O.B
  • You must state that you are over the age of 18

Mail or fax your order to:

West Coast Productions Inc

19801 Nordhoff PL Suite #110

Chatsworth, CA 91311

Fax: 818-717-0820

Phone: 818-709-0100 ext #100

West Coast Productions reserves the right to refuse service to any person.

Due to state or local legislation, we are unable to ship DVD’s to the following states

Alabama

Arkansas

Mississippi

Utah

We’re unable to ship to the following cities:

Jackson Ville, Florida

Gainesville, Florida

Panama City, Florida

Pensacola, Florida

Tallahassee, Florida

Indianapolis, Indiana

South Bend, Indiana

Pittsburgh, Pennsylvania

Shipping Methods within the USA

We use the United States Postal Service (USPS), UPS to ship our orders.

Packages shipped using UPS and Federal Express are trackable and insured. If your parcel is not delivered as promised, we can issue a replacement or refund for you.

Unfortunately, we are not able to insure packages shipped through the United States Postal Service (USPS), and we will not be liable for loss or damage of orders shipped via USPS (including all orders shipped to APO, FPO & PO Box addresses).

DVD Shipping Costs

 

Priority Mail

(2-3 Days)

Express Mail

(1-2 Days)

1 DVD

$8.95

Varies on shipping Destination.

2-4 DVDs

$9.80

Varies on shipping Destination.

5-7 DVDs

$11.95

Varies on shipping Destination.

8-9 DVDs

$15.95

Varies on shipping Destination.

12-25 DVDs

$18.95

Varies on shipping Destination.

26-35 DVDs

$24.95

Varies on shipping Destination.


Shipping Costs

The charge for shipping your order is determined by the weight of the products ordered and the shipping method you choose. Our automated system calculates your shipping charge and displays it for you at the time you choose your shipping method

Overnight and Second-Day Shipping

When calculating timeframes for overnight or second-day delivery, be aware that our shipping warehouse is open Monday through Friday and is closed on Saturday and Sunday. Overnight and Second-Day Shipping orders placed before noon Pacific Time, Monday through Friday, will ship that same day. Orders placed after noon will ship the next business day. Overnight and Second-Day Shipping orders placed after noon on Friday will ship on Monday (the next business day). Examples:

  • Overnight: If your order is placed at 2 pm PT on Friday with overnight shipping, it will be shipped Monday, and will arrive on Tuesday.
  • Second-Day: If your order is placed at 2 pm PT on Friday with second-day shipping, it will be shipped Monday, and will arrive on Wednesday